Effective Communication: The Key for Success
Communication Skill is Not Inborn but Self Taught
Clear Speaking Demonstrates Clear Thinking – Aristotle
What is Communication?
Communication is the act of sharing or transferring information between two or more individuals or a group of people.
Have you ever wondered why some speakers are so persuasive that they can lead an entire nation?
You will find that they did not have great muscles but they were very effective communicators. They were able to influence listeners to take actions on the spot and motivate them to keep pushing beyond boundaries.
What is Good Communication Skill?
Good communication skill is to convey ideas or thought processes clear, concisely and effectively.
Having good communication skill means that you have the key for victory, you just need to put it in the correct place.
Good communication skills are essential for you to express yourself correctly and to allow others to understand information more accurately and quickly. Good communication skills will differentiate you from others and help you to climb the ladder of success very quickly. Effective communication helps your listeners to understand the topic easily and quickly and thus creates a positive impression about you.
On the other hand, poor communication skills represents lack of knowledge and confidence. Even if you are naturally talented but do not have good communication skill, you will fail to convey your talent to others. So it is important for you to improve your communication skills.
Importance of Good Communication
As always, good communication skill differentiates you from others and help your listeners to be confident about you. It is proven that having good communication skill can help a person to sky rocket their success. Most of the successful people are good and effective communicators, they can persuade people by just speaking with them. This is the power of good communication skill.
If you are a Manager or a Team lead, then improve your communication skills and you will see the result in your Team. You will find that your team is listening and responding to you effectively and efficiently.
Benefits of communication skills are many but not limited to
- Convey information Clearly and Concisely to drive results
- Helps to increase Coordination between team members
- Improve sales or business profits
- Motivate and persuade team members to deliver unexpected results
- And many more.
Types of Communications
There are mainly two types of communication Verbal and Non-verbal. However if you consider broadly then there are four types of communication i.e. verbal, non-verbal, written and visual.
Mainly verbal and non-verbal ques of communication defines a person’s skill or ability.
This is the most common type of communication, it involves use of words or sign language to share information.
Verbal communication can be face to face or distant(via phone) but in either case, having good skill is a plus.
Non verbal communication
Nonverbal communication is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and body language.
Written communication is to convey information via text medium and visual communication means to convey information via visual elements such as images, charts, graphs etc.
## Improve Communication Skill ##
Always remember that communication skill is not inborn but is a self taught ability. Everyone can learn to become a better communicator and achieve higher success in life. However this is not one day process and needs to be practiced over time. Below are some tips/methods which you can follow to improve your communication skill. If you follow these consistently, you will see the results in 2-3 months.
## Tips to Improve
The first and most important rule of effective communication is to speak only when necessary. This is for formal communication and not for personal communication.
In business communication, speaking irrelevant topics can often delay results and mislead your team members. Hence it is always better to speak to the point, clear and concise.
Below are some more points which you can look to become better in communication
#. Active Listening
If listen then only you can answer well!
Take the time to listen to what the other person is saying.
Being able to listen to others is imperative in the communication process. This means not only listening with your ears but also being able to comprehend what the person is saying.
#. Concise and Clear
In short, it is not good to be talkative in a business communication.
Long windedness is an enemy of good communication. Being talkative can mean that you may be feeling insecure or nervous. It can also mean that you are trying to show off or prove that you know better.
On the other hand if you can convey information concisely, people will understand better and tend to remember more. Thus being clear and concise in business environment always provides better results.
#. Improve non-verbal communication
Confidence! Confidence! Confidence!
Confidence is to be on top of the situation. Whether you are speaking in public or you are speaking to your team members, your confidence will define the result you will get.
Non-verbal communications such as eye contact, good body posture defines your confidence. It is important to practice good body language, use eye contact, utilize hand gestures, and watch the tone of the voice when communicating with others.
#. Take your time
Don’t rush to conclusion or try to complete your statement. Take a step back, breath, give time to your listeners to digest the message, then put forward your next message.
Pausing at the right moment and maintaining good tone means that you have good knowledge and wisdom on the topic. It helps to deliver messages effectively, and your audience will not feel overwhelmed as you are giving them time to digest your message.
#. Avoid Filler Words
Filler words like “uh”, “okay”, “right”, “actually”, “kind of” are often overused. Using filler words can make your listeners feel like you are longwinded communicator. Even if you are providing to the point information, but filler words can make it sound like irrelevant and less important.
Instead of using filler words, try pausing. If you are not finding words, then pause for a moment instead of saying words like “okay”, “uh”, “well” etc.
#. Stay Calm
Let me tell you, it is a tough job to be calm if you are Infront of a large audience. For me at the beginning it was tough to even start speaking while in a meeting. But I had one thing, I used to keep calm.
Understand the power of calmness.
If you are calm, you will have more control over your body language and over the words you use. You will tend to use gestures which resonates with your audience rather than trembling.
#. Maintain Tone of Voice
Your voice tone defines the mood of your audience. Maintaining good tone can help you to persuade your audience and can help you to lead effectively.
If you shout at someone, how do they feel? The same way, if you tend to talk politely, how do your listeners behave?
Tone of voice defines sympathy you have towards a particular topic or event. Understand your listeners and put forward your message in a tone which helps your audience to comprehend the message.
#. Empathy and Respect
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another’s position.
Within work environment, everyone will try to put forward their ideas, however not every idea is accepted. In such cases, even if you do not agree with an idea or point of view, you should show empathy. This will result in good team bonding and increase your respect. Thus helping you become a better communicator.
#. Open Mindedness
Open-mindedness is receptiveness to new idea or knowledge.
If you tend to stick to a particular idea and do not wish to accept others suggestion, can often lead to poor experience and ineffective communication. Whereas approaching a discussion with an open mind is more likely to result in a successful outcome.
#. Ask Questions
Ask questions to your audience, allow them to take part in the activity, help them to contribute. These actions will lead in better experience and improve your efficiency as effective communicator.
Asking questions also means that you want positive feedback about your presentation or communication skills. If you take the responses positively and work upon them, you will end up being a very good communicator.
Asking questions can also be tricky and requires practice. If you are not sure how to ask proper questions, we recommend you the below book.
It is proven and evident that communication skill is the key differentiator between individuals. A person who can communicate better is likely to succeed more, this not because of showing of but to represent oneself correctly.
Most of the time, we think that it is tough to be a good communicator. But let me tell you that it is not tough and everyone can achieve it. The only thing required is consistent practice and continuous effort. If you can practice the above points, you will definitely start seeing the results in 2-3 months. I am telling this because I know how bad communicator I was when I started my professional career but over the years of practice I have become much better and still have a long way to go.
I know if I can become better communicator, you can do as well. Just keep practicing and remember that nothing happens overnight.
If you are confident, that you have all the above skills then I have some book recommendations which can help you to learn more about communication skills. Below are some suggested books
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Ramiz is a professional working in an MNC as a business and technology consultant for quite a few years now. Ramiz is proficient in various Microsoft tools and technologies. He is a tech enthusiast and an active blogger. Ramiz spends his free time playing games or watching movies. He writes blogs to share his knowledge with the world and to make it a better place to live.