[Resolved] Teams Profile Picture Not Updated / updating?

[Resolved] – Teams Profile Picture Not Updating Issue

Go to solution

logo Microsoft Teams Profile Picture Issue
Microsoft Teams
Collaborate Effectively

What can you resolve by following this post?

This blog post is for the below Microsoft Teams Profile Picture update related issue. However these troubleshooting steps can also be applied to other issues as well.

  • Why is my profile picture not updated on Teams?
  • Microsoft Teams wrong profile picture in meeting window
  • How do I get my picture to show up in Teams?
  • Why is my Teams profile picture not showing?
  • How To Change Microsoft Teams profile picture?
  • Teams profile picture not updated but updated in Outlook

Microsoft Teams related information

Please note, Microsoft Teams application has two instances as below.
The web application always fetches data from the server so it is always good to troubleshoot with the web application first.

  1. Desktop application – provided by your company IT (you can install yourself as well)
  2. Web applicationhttps://teams.microsoft.com/

Troubleshooting – Teams Profile Picture Not Updated

#. First identify the issue

First step is to check if the issue is in Teams desktop app or with your account.

  1. Open Teams web application and login with your company email-id, password.
  2. Check if your Teams profile picture is updated in the web app.
    1. If picture is correct in web application, then issue seems to be with desktop application cache.
    1. If picture is showing wrong in web application, then your profile pic did not sync with company server yet. In this case please check after 24-48 hours. After waiting, check the web app again and if it is still the same, contact your company IT.

If your profile picture is correct in web application, then please follow the below methods for fixing the desktop app.

Resolution – Teams Profile Picture Not Updated Issue

Method 1: Simple Cache clearance

  1. First, sign out of your Teams application and then sign back in. This is a quick step to reload all the Teams application cache. Follow the image below.
Sign Out because Teams profile picture not updated
sign out
  1. After signing in, please check if your Teams profile picture is showing correctly. If it did not change, follow method 2 below.

Rich Dad Poor Dad: Amazon Product Link

Know what the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!

*For the below two methods, you need to close your outlook application as well

Method 2: Manual Cache Clearing

  1. As previous step did not resolve the issue, it seems to be due to cache, we will clear the application cache.
  2. First, sign-out of Teams application and close Outlook application.
  3. Microsoft stores Teams application cache in C drive inside users folder. Use the below path to navigate to Teams cache location.
    C:\Users\<your user id> \AppData\Roaming\Microsoft\Teams
Teams Cache location
  1. Once you are in the folder, select everything and delete. If you are unwilling to delete, you can cut everything and paste them in a separate location as backup.
  2. After removing the cache files, sign-in to Teams application and check if your profile picture is showing correctly.

If it is still the same, follow the method below.

Method 3: Clean Reinstallation

  1. First Sign-out of Teams Application.
  2. Then open Windows settings > Apps and Search for Teams.
  3. Click Uninstall and wait for uninstallation to complete.
  4. Once uninstalled, follow method 2 to clear cache folder.
  5. Then use the below path to navigate to Teams installation folder and remove everything inside.
    C:\Users\<your user id>\AppData\Local\Microsoft\Teams.
  6. Uninstallation is completed.
  7. To install the desktop app navigate to teams web app and click download. Run the installer after download is complete.
    Download Teams
  8. Open app and check if your Teams profile picture is updated and showing correctly.

Method 4: Update Picture from Office web

Sometimes, updating images from the Teams app does not work. In such scenarios, you can try to update the image from any other application or from the office.com web application. To update the image from office web app, follow the below steps.

  1. Navigate to https://www.office.com/
  2. Click on your profile at the top right corner and update profile picture.
teams profile picture update from office.com
  1. Wait for few hours and check if it appears in all your office apps including Teams.
  2. If it does not appear in Teams then do a simple cache clearance(sing-out and Sign-in), and it should be visible.

Thank you for following, I hope this has helped you to resolve your Teams profile picture not updated issue. If profile picture still not updated, then please contact your company IT to help you fix the problem. Also, you can request them to open a Microsoft ticket as well.

Want to improve your writing skills? Check out my other blog on writing better contents.
A Beginners Guide to Write….

Thank you for reading, Do not forget to check out other blogs as well.
Newbie Techie – A website for different technological solutions

Please Help us Grow!

I hope you have found this article helpful. If you are happy with the document, please use the below links when you buy something from Amazon to help us grow.

Ways to Help

Amazon Affiliate Links

How this works?

Amazon affiliate program gives a small (%)share of price to the referrers, so feel free to buy anything.
Below are some Amazon affiliate links, if you open amazon application/website using these links and buy something, (it can be one of the below items or anything of your choice) Then Amazon will give us a little percentage(%) of the money you spend on Amazon. To know more check this document.

$350-Best Student laptop
Amazon In, Amazon US

$600-Work laptop
Amazon In, Amazon US

$989– High performance
Amazon In, Amazon US

Headset – $15.99
Amazon In, Amazon US

Lightspeed Mouse – $39
Amazon In, Amazon US

Keyboard – $29
Amazon In, Amazon US

The Psychology of Money
Amazon In, Amazon

Atomic Habits:
Amazon In, Amazon

Find Balance and Purpose in Life
Amazon In, Amazon

$30, Smart Watch for Smart you
Amazon In, Amazon US, Amazon UK

Work comfortably with $110
Amazon In, Amazon US, Amazon UK

Exercise at home
Amazon In, Amazon US, Amazon UK

Thank you
For your Contribution

newbietechie.com
Author @ramizmollahmd

Leave a Comment